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We are proud to announce that Riverside Payments was a finalist for the third year at Vancouver Business Journal’s Business Growth Awards.
The VBJ has recognized hundreds of businesses since 2005 for their rapid growth and success in Southwest Washington. We joined them in celebrating and honoring the local businesses in our area at Warehouse 23, one of our top clients, on May 23rd. It was a night of prestigious honors and awards going to the following categories; Start-up of the Year, Innovator of the Year, Fastest Growing Company in business 1-5 years, Fastest Growing Company in business 6-10 years, and Fastest Growing in business 10+ Years.
As we stood amongst the ranks with the best in our amazing territory, we were humbled to once again be considered for such an accolade. The Riverside team enjoyed some awesome appetizers, fantastic drinks, and even better company as we embraced the night of opportunity and pride. With the focus on our Customer Service, improvements with our CRM, dialing system, and consolidating the two offices into one in Vancouver, we have been able to continue at an astonishing pace. Skinner’s goal of “becoming the world’s best merchant service provider,” continues to be at the forefront of everything we do. It was a night full of appreciation and networking to say the least. Being in business and keeping the flourishing and ever-rising growth has been no easy feat. We are a true testament that when you continue to work harder than your competition, never settle for complacency, set new and loftier goals, and consistently provide your team training, the sky's the limit.
With another year solidified in the books as a prosperous and fruitful one, we would like to extend a sincere congratulations to Hubb, specializing in “event technology by event planners for event planners.” It was absolutely encouraging and wonderful to join the celebrations of our community and its support for our businesses here in Southwest Washington. We very much look forward to competing again next year among the greats. One thing is for sure, we are ready and always bring our “A” games. Cheers!
Written by Helen Simpson-Orcutt
In Episode 11 of the No BS Show, Brandon Skinner is joined by guest Brian Shields, of Evergreen Home Loans, as they get serious about self-awareness and taking success to the next level. Growing up, Brian says he and his mother struggled financially. Insecurities and finding yourself played a major role in his upbringing. He struggled with his own identity and how others viewed him. Skinner, himself was shy and also had insecurities growing up.
Both men had a lot of positive influences who helped pick them up. They were able to take those positive qualities from those around them and piece it together to create their own worth. One of the biggest mentors to Brian was an MMA coach. One lesson his coach taught him was “never be satisfied, and always self improve.” There are setbacks you will be faced with that you have to be able to dust off. As Brian joked, “you have to knuckle up and protect your grill.” Skinner practiced his own self awareness when he journeyed into being a young entrepreneur. Brandon began going door to door as a salesman. At night he would take a look at what he struggled with and give himself positive reimbursements and praise; with the notion that you have to be the one to push yourself to the next level since nobody will do it for you.
Being comfortable with who you are is one of the biggest factors in becoming self aware. Skinner suggests following social media and experts in your sought after field is the best way to become an expert of your own. One of the biggest reasons behind Riverside’s success is the relationship between Skinner and his good friend, Jason Reese, who is CFO. Both men have their strengths and make up for the other’s ones weakness. Skinner notes being able to trust your business partner has also aided in his self awareness.
Through trudging through the trenches of their lives, both men have had the tenacity to push forward, keep accepting lessons that have been thrown at them; thus far bettering who they have become and their own self appreciation and understanding. Brian and Brandon leave us with this note, ‘do not forget where you came from’ and appreciate those moments that led you to your success. Live life with gratitude and persistence and you will reap the benefits.
Written by Helen Simpson-Orcutt
Extending your payment options can help you increase your conversation rates and ROI. Here’s how to choose the right company for those Mobile credit card processing services.
Do your homework
Don’t just go for the first merchant account provider you find. Find out what you need first. What kind of processing services fit the bill? That’s going to help you determine the right provider.
Check out those options
There are plenty of processing services available out there. Find out what these are so you’ll be in a better position to pick a merchant account provider.
Don’t forget to reach out to contacts in the business. They can send you valuable insights, suggestions, and tips on which companies to trust and avoid when you look for a Mobile credit card processing provider.
Check out reviews
Don’t waste those reviews. Go online and check the company. Feedback about its products and services can go a long way to help you figure out which of these are a safe bet and which companies should be crossed off your list of prospects.
Consider the details
Know as much as you can before you start looking for a merchant account provider. What’s going to happen? What are the fees? How much will it cost you? Figure these details out. That’s going to make it easy for you to pick the right credit card processing company to partner with.
Think about compatibility
Not all POS systems are compatible with credit card processing features. You’ll want to make sure you have the right POS system or that it’s compatible with your credit card processing provider. If that’s not the case, then you’ll need to look for help elsewhere.
You’re going to need to invest in the right equipment, software, and tools, not to mention staff training. That’s why it’s best that you take your time and look for a credit card processing service that hits the mark. Rushing into a buying decision could lead to a lot of unnecessary costs, hassle, and frustration.
Check out the processing fees
Some merchant account services charge higher rates. You’ll want to check this out before you choose a processing company for your small business, the FitSmallBusiness says. The last thing you want is for those processing fees to eat up too much of your profits and sales.
Need processing services? Contact us at Riverside Payments today.
Running a business means staying on top of the latest technologies and tools. If you’re still limited to accepting cash at your place of business, it may be time to consider offering customers with online payment methods. Read on to know why.
Online payments are fast and easy. With a simple click of the mouse, customers can pay for a product or service in an instant. That’s ideal. If potential customers check out your pages and like what they see, offering online payment methods makes it easy for them to buy that item right then and there.
Customers won’t have to go to the bank just to pay fees, BizFluent says. They won’t have to go to your shop. They can order what they need from your online store and have the payment sent through e-payments, fast and easy. That’s ideal. If they need to get to your shop or to the bank to process the payment, then that could make them think twice about the transaction. If they’re not in the mood to do so, then you’ll lose a potential customer that way.
One of the best advantages to offering online payment methods on your site is that it allows customers from all over the globe to pay for your products and services. If you want to expand your consumer market, advertise to the world and watch your market share grow. By accepting online payments, you encourage more customers to your door.
The inevitable growth in your consumer base will lead to more sales. Providing online payment options means you’re making it easy for many of these customers to pay for your products and services. That’s going to lead to higher conversion rates and sales.
The growth in mobile consumption continues. With our dependence on phones, online payments now make it easy for you to expand your consumer base and get a lot of business to your door. If you have yet to offer online payments, then you’re severely limiting your customers and that could be one reason that’s driving them away. By offering more payment options, you open the door to more of your customers as well.
Riverside Payments provides you with a range of payment processing services. Whether you need credit card processing, gift cards, mobile payments or online payments, then contact us. We can help you streamline your payment options. Ask us today.
In episode #10 of the No BS Show, Brandon is joined by a local favorite, Ben's Bottle Shop and owner Benjamin Christly. Ben joins and invites us into his journey of having a vision and speaking it into existence. In 2015, Ben and Timothy Christly founded Ben's Bottle Shop. Their goal and vision was to provide the best craft beer there was to offer, all while in the beautiful heart of Vancouver, WA.
It was not an overnight success and certainly had its struggles. Benjamin sites three huge turning points for his vision and creating a brick and mortar business. Funding, being the most obvious is essential and crucial. However, he might argue that being able to trust your vision with another individual is just as important. Both men trusted in each other’s actions, knowledge, skills, and decision making. Taking action was the third step in turning the vision into a reality. With an immense amount of effort and grind with their endeavor, in just over three years their concept and approach has given way to another goal accomplished for both. “You miss 100% of the shots you don't take,” Skinner recounts Wayne Gretzky saying. In the art and business of entrepreneurship, this seems to ring true for most people, especially all who have offered their experiences on the No BS Show. In the words of Kevin Durant Ben matches that thought process and quotes, “hard work beats talent when talent doesn't work hard!”
When asked if he has any advice to give others out there who want to branch out and go for it, Ben gives this, “if you are going to step into the game, you better bring it!” Another monumental piece of advice he gives is people make your business. Whether it is through the employees, customers, friends or family, you must make each experience one that leaves a positive impression as well as gratifying and pleasurable. The key to success is retaining your customers and employees both Skinner and Ben agree.
This is only for the beginning for Ben, as he sets his plans for mid June and opening Active NW next door to Ben's Bottle Shop. It doesn’t stop there for the young entrepreneur, next on his list and vision board is a new, premier, classy and high end bar at the end of this year. We have no doubt we’ll be seeing a lot of Ben and what he has in store for us these next few years. If you haven’t already, make a trip over to Ben’s Bottle Shop for some amazing brew, food, and a company that brings their A game and knowledge!
Written By Helen Simpson-Orcutt
On this episode of The No BS Show, Brandon Skinner and his guest Kareen Mills discuss The American Dream and what it means to them.
As up-and-coming entrepreneurs, focusing on the “Big Picture” takes a lot of hard work mixed with power napping! For Kareen, The American Dream is literally YOU and what you do to make that dream a reality. Brandon makes a great point - that with technology these days, achieving your goals in a take-action type of way has become increasingly easier. Finding what you are passionate about, what your mindset should be, pushing against the negativity and avoiding making excused will prove to be worth while.
Kareen says “Failure has no detour, you have to go through the mess, the tangled up spaghetti we call Life.” Brandon counters with “There is no “Secret Sauce” to life… it’s hard work over long periods of time.” Success doesn’t come out of nowhere!
Brandon talks about who and how he was as a person when he was growing up and how he made the best of his situation and how he used his skills and what he learned to catapult himself to success.
Kareen explains how timid she was when she came to The States. Discussing her struggles and how obstacles forced her to grow and realize her own potential. The American Dream is ALIVE AND WELL! And it’s within your grasp… so do something about it!
Written By Falon Ward
In Episode 8 of the No BS Show, Skinner is joined by fellow friend and entrepreneur, Sim Dhillon, as they talk about life, success, finding yourself and everything in between.
Sim gives examples of people in his life who has shared stories with him about surrounding yourself with like minded people who are in your corner. Skinner relates to this first hand, especially in his marriage. Having a strong support system is vital. Also vital is evolving and growing from each opportunity in life that comes your way. Sim notes he himself has fallen in love with patience and seeing first hand the benefits of realizing there is a process to things.
Both men agree success comes from a mindset. Ask yourself if your actions match your purpose and passion. Focusing on your strengths and developing a team atmosphere will see you to your goals. Pushing yourself to do one more in whatever you’re doing at that very moment propels you to being great. Sim and Skinner also agree that doing what you can to make people’s lives better will never lead you astray.
Sim digs deep with the conversation and asks what Skinner struggles with outside of his business life. Skinner admits being a family man, being a good husband, juggling and partnering with so many people on outside projects has proven a struggle that he works hard on. Sim’s biggest struggle is knowing what he has to do and following through with each of his daily tasks.
Skinner and Sim see the horizon on having a mission statement and being able to delegate to your team with efficiency and respect. Having an open door policy, listening to your team’s ideas, and being able to take criticism has proven to help both of these men’s success. Don’t just take it from them, try it for yourself and be great!
Written By Helen Simpson-Orcutt
In Episode 7 of the No BS Show, Brandon Skinner is joined by Michael Ivanov, author of “The Mount of Olives: 11 Declarations to an Extraordinary Life,” as they discuss storytelling. Michael started chasing his dreams from his childhood after mundane experiences in the workforce.
His book follows a boy as he is faced with adversity, is knocked down and has to pick himself back up. Being in the moment of a vicious normality day in and day out can bring you to your breaking point. Michael couldn’t take it more. He decided to get himself out of his situation. His inspiration for the book came from another author who has a similar form of writing who he looks up to.
Skinner relates to the prosaic daily cycles and thinking bigger. After he had his daughter he put thoughts into action and never looked back. Believing in yourself and understanding that your struggles will become your dreams is the first step. Both men put hard work into their own careers. Although their lives took different turns than their childhood dreams, Michael and Skinner still found passion, purpose and drive and took to the Ferris Wheel of opportunities.
Motivation was found by surrounding themselves with like minded people, developing a system, and focusing on the day at hand. Find the one thing that inspires you and go for it. “Don’t live a life full of regrets.”
Written By Helen Simpson-Orcutt
In this week’s episode of the No BS Show, Brandon Skinner is joined by National Sales Manager, Dan Riddle. The topic for discussion is opportunity over adversity.
Dan Riddle states opportunity over adversity is the key to success. Being focused on adversity can lead to missing opportunities. It’s a mindset and how you perceive what you hope to outcome that will drive your successes.
Adversity is an opportunity. Skinner’s sheds an honest light in a time with Riverside Payments had to do just that. Last year was one of mediocre growth when Riverside is normally used to extonishing growth and breaking records. He notes that with this adversity, he and his group have to focus on their goals, simplify their routines, and speak into existence the positive they know they will achieve. Riddle sheds an honest light on a time in his own life with his career where he was in a position, facing adversity. Instead of being fearful of what could go wrong with taking a leap into a foreign career, he encompassed everything that was going to go right in this move for himself.
Risk over regret is the next key. Getting out of your own comfort zone, looking your own fears in the face, and driving your passion. You have to be able to adjust your sails so to speak, but never adjust the force behind your fight and passion. To those who are looking to take risks, Riddle gives this advice, “side step from fear, create your vision; one so big and so real that no fear will hold you back...working hard day in and day out, you will rise above.”
If you take anything away from this show’s episode, take away this; expand every goal you have ever had for yourself and you will evolve to an unstoppable force! I don’t know about you, but that’s plenty reason for me.
Written By Helen Simpson-Orcutt
In this episode of the No BS Show, Skinner is joined by Ryan Maddox from Country Financial. Maddox, who specializes in insurance brokers, got his start after being their customer. Networking is something both men believe are a key to success. Getting out there with your passion, being involved in the community, and helping others is what it’s all about. Networking is about paying it forward and building relationships with others. Skinner rallies a lot of his networking from spreading positivity.
One huge way to network is through social media. Connecting with like-minded people and being aware of your online presence is definitely a step in the right direction. Skinner says, “get creative with it!” Maddox says being able to support fellow people in your industry and in your network will also reap its benefits. Be yourself and create connections. Skinner and Maddox both agree it is better to give than to receive. Improving your community, donating your time, and being a good person is how you survive in business and in life.
With all the amazing opportunities out there, the time is now. Maddox says every successful person he has met helps others succeed. Take it from two uplifting men, when you do good, you feel good. Make it a great day!
Written By Helen Simpson-Orcutt
If you’re familiar with sports, then there’s no doubt you’ve heard about March Madness. Here at Riverside Payments we have our own version of that. Each week our incredibly determined and motivated account executives paired off and faced one another; whoever secured the most sales advanced to the next round of a very exciting competition. It started with 64 and now we are down to the Final Four! We are proud to announce April Everhart, Curtis Swires, Rachel Kirk and Shelly Stoddard are our Final Four All-Stars.
When asked about how it feels to be in the Final Four, April said she knew it was going to happen. “Last year I was working part-time and made it as the runner-up. I am excited and I better win it! There’s no other option.” When asked about her goals and why’s, April said providing for her daughter, Haylee, is her biggest reason. Being able to support her parents, live carefree and stress-free, while being able to travel are also pretty high on her list of goals. “I want my daughter to be proud of me and to work as hard as I do when she grows up.”
When asked about how he feels about being in the Final Four, Curtis states, “Being in the Top 4 is a confirmation of my drive and hustle. This is a group of the best the company has to offer and it is an honor.” For his goals and his reasons for pushing, Curtis credits wanting to get business owners out of their current situations and into better ones. His biggest why is his beautiful wife. He wants to be able to give her financial freedom when he is no longer around. Also on his list of goals is being able to sign Waffle House and the University of Alabama; home to the 2017 national football champions, Crimson Tide.
Next up, we have newcomer Rachel, who has risen the ranks gracefully but with absolute power behind her perseverance. There’s no denying March Madness is her focus, and a laser focus at that. “I’m stoked to be in the Final Four! We have a ton of hardworking reps, and I’m running amongst some of the greats!” Her reasons for pushing are her amazing children. “I want to give them a life full of experiences they will cherish. I want to spoil my parents because they have done for me my whole life, and I want to help local businesses save money while growing our economy.”
And last but certainly not least, we have Shelly. “Being in the Final Four makes me feel proud to be one step closer to The National Championship. I am grateful for the opportunity!” Shelly accredits financial freedom and her family to her why’s and motivation. “I’ve always had a strong desire to be successful and to be in a position to make a difference. Riverside has been such a blessing for my family. I would like to share this opportunity with as many people as possible!”
Written by Helen Simpson
In the last month, Riverside Payments unveiled its new website. With an incredibly hard-working and supportive team at bay, we have revamped our look to bring you even more ease in the way you communicate with us, the way we communicate with you, and all of the in-betweens along the way.
In an industry that seems so far disconnected from business owners, we felt it vitally important to show off our staff and the fact that we also started from very humble beginnings. We are a family business, just like the majority of incredible businesses here in the United States. We most certainly understand the labor, grind, pains and struggles that business owners go through. We wanted to build a website that would not only connect with our clients on a human level, but also make it fun in the process. Processing is a product most merchants need to have. It is our belief that it should also be a fun, exciting, and connecting experience as well.
Some of our innovative, fun and modern design works that we now offer are Website Design, SEO, Social Media Management & Branding with our new partner company, Flyright Creative! Just to name a few of the awesome features of our new website: you’ll be able to meet the team, see what we’ve been up to with our blog, check out our state-of-the-art services, programs and technology, view your account online, and see a list of careers with us.
Our company values its presence and the way the rest of the world views us. We are sure you’ll love our new look, too. If you haven’t already, come check us out and tell us what you think!
By Helen Simpson Orcutt
Last week Riverside Payments made a ‘money move’ and expanded their business to a new location, in the heart of Vancouver, Washington! Our new location is 12500 SE 2nd Circle #240, Vancouver, WA 98684.
The founder of the company, Brandon Skinner, made the decision after some serious and intense market-research on successful businesses. Skinner is constantly looking for ways to keep pushing Riverside’s growth, profit, and progress to the next level. What he found was that centralizing the office to one combined space would allow for increased productivity in the workflow of our company. It has also allowed us to utilize every inch of space available. By eradicating wasted space, we are improving not only our profit, but our team dynamics and communication as well. With this layout revision, our design and workflow have already improved the user experience for our amazing clients. This has also established the foundation for additional offices to be opened later this year. This is so we can keep expanding across the country.
We will we be expanding our sales force, our marketing, customer service and tech support in the near future. Our goal is to always be able to provide the best POS Systems, client support, and much more at the best price without sacrificing any important qualities you depend on as a business owner. We understand a big part of this is crucial in being hands on and being able to provide support locally in all time zones. If you haven’t already noticed the address change on our website and in emails, make sure to mark it down so you won’t forget! Here at Riverside with a new year, new website, and new address under our belt, our sights are set to a beautiful and captivating year of prosperity.
By Helen Simpson Orcutt
During the Annual Riverside Holiday Party, Brandon Skinner remembered the beginning days,“3 and a half years ago, Jason, Nick, and I, started out of my Grandma’s house. We recruited my little brother, Shane, and started hiring people from Chipotle. We would literally have them go door to door all day, canvassing and running in there to do the quotes. Our first office was a run down house with red shag carpet.”
Flash forward to this evening and you couldn’t tell how hard they struggled in the beginning. Everyone took part in another year of accomplishments at Warehouse 23, in Vancouver, WA. Gathered in a group they were all seen laughing, hugging, and celebrating. Brandon made his way around to everyone making sure they had ordered their drinks and were having a good time. “Bringing everyone to celebrate how far as a group we have come, is important to me. Especially since this isn’t where we are going to end,” he stated.
You could feel the insane amount of pride in every single staff member as they rejoiced in the success of the company and its leader. “If you’re not motivated or intimidated by us and where we are, you probably should be,” said Falon Ward.
National Sales Managers, Territory Managers, Client Success, Tech and Marketers joined in the celebration of the past, the present, and the future. After a delicious dinner of house-smoked brisket, cranberries, sweet potatoes, and ham, year awards were presented to the following: Employees of the Year were awarded to Allan Kor and Tiffany Vandehey, Client Success Superstar of the Year was awarded to Destinee Ryder, National Sales Manager of the Year was awarded to Dan Riddle, Recruiter of the Year was awarded to Brad Strode, and Representative of the Year was awarded to April Everhart.
During his speech, Skinner summed up the past 3 years, “2015-2016 was rapid and full of non-stop insane growth! We decided we were going to make it big and nothing would stop us. 2017 was a year of laying our foundation to propel ourselves to the next level. 2018, we are excited to announce several new business opportunities! We were also just named Top 20 Most Promising Card Brands for 2018 and beyond! This is a huge milestone and accomplishment for us!”
Something tells me Brandon has it right when he said, “the future holds pretty exciting things…we’re going to keep rising up and doing better.”
By Helen Simpson Orcutt
Riverside Payments congratulates Jeremy Shroyer, VP of Sales, on his recent appointment to the Board of Ambassadors for Susan G. Komen of Oregon and Southwest Washington.
Jeremy has been extremely active with SGK events from Lunch for the Cure, to Race for the Cure, and last weekend’s Kick for the Cure, organizing details, working the events, and coordinating Riverside volunteers, yet he wants to make an even bigger impact by helping develop outreach campaigns and new fundraising events that will help spread awareness to the younger generation.
“We’re targeting ages 20 to 45 to spread awareness about getting screenings done as early as age 30, because early detection is key. It’s been inspiring to see everyone come out for these events to support the cause, especially the survivors who overcame physical and emotional turmoil. It’s our goal to see more and more people of all ages getting involved.”
Since partnering on Susan G. Komen events, Riverside has been instrumental in helping increase the number of donations streaming in, which go towards research, testing, and financial assistance during treatment.
“So many people have been affected by breast cancer, be it personally, or through a loved one. By spreading awareness to younger generations, we are conditioning them early to take preventative actions when appropriate in an effort to save more lives, as well as providing them with a worthy cause they can be proud to support.”
Just as Jeremy has played a huge role in shaping Riverside into the award winning company it is today, we have no doubt he will be an extreme asset in his position as one of the Ambassadors of Susan G. Komen.
“I’m honored for the opportunity to help spread awareness, and raise money for research so that we may one day stop the loss of life due to breast cancer.”
It took all kinds at last weekend's Race for the Cure, from puppies parading in pink, to adults, babies, and even a few cows, all to raise donations for Susan G. Komen in an effort to spread awareness, fund more research, and provide more mammograms and financial assistance during treatment.
Many thanks to our Riverside crew for coming together on their days off to support the cause by accepting credit card transactions and donations during registration both Saturday and Sunday. We're told, it was the smoothest registration they'd ever had, and we owe it all to our amazing management, operations, technical staff, and the awesome dedication and teamwork by everyone who volunteered.
In addition to processing transactions, Riverside and Johnny Driver, from Red Forest Films, ran the photo booth that captured so many great pictures, some of which you can view below and check out more on our Riverside Payments Facebook page.
On July 24th, 2017, Riverside Payments sponsored “Friends of the Winterhawks Golf Tournament” at The Reserve Vineyards & Golf Club to benefit OSHU’s Knight Cancer Institute and prostate cancer research.
It was a beautiful day on the course for a full day of golf. Many prize donations were procured for an auction that followed the tournament, including Riverside’s donation of a driver, and autographed jerseys from the team. A sit-down dinner capped off the successful fundraiser.
Riverside CEO/Co-founder comments, “At Riverside, we have made it our mission to support both women’s and men’s health issues, so to be able to sponsor an event that benefits prostate cancer research means a lot to us. Anytime you can raise awareness and give back to the community, while tying it all into a fun event is worth the commitment to the cause.” ~Brandon Skinner
Many of Riverside’s employees and managers are hockey players themselves, including former professional hockey player, Riverside CFO/Co-founder, Jason Reese, who adds, “It was an honor to finally partner up with the Winterhawks after being a huge fan of theirs growing up. We’re honored to have done our part to help with this worthy cause.”
Riverside looks forward to sponsoring many more events in the coming years.