Nick Clay - POS Prodigy and Problem Solver

Nick Clay with his family

Nick Clay with his family

We are excited to announce the 5 year anniversary of one of our first employees at Riverside Payments, the infamous Nicholas Clay! Nick began his career with Riverside on June 1st, 2014. He started in the Marketing Department, setting appointments for Jason Reese and Brandon Skinner, in the house Riverside first began in. (We know you’ve heard the stories of that house! ;) ) Once accounts started rolling in, Nick stretched his abilities to Customer Service and finally the Technical Department.

Nick is now our head Point of Sale person. He leads the way for our Point of Sale conversions and installs. Nick works closely with every department, from Tech to Boarding, from Sales and Customer Service as well. You can often find him on a call with another Point of Sale company or helping our amazing merchants get their Point of Sale systems integrated. For those who are not familiar with POS conversions, it is no little feat. A lot of time, hard work, and effort is put into it by Nick, ensuring the transition goes as smoothly and quickly as possible. He also spends his time helping colleagues sift through questions and/or different scenarios that arrive in this engrossing technical field.

When asked what he loves most about his job, Nick voices that it is the end of the day response he gets from our customers saying, “thank you for everything.” It not only brings him pride for his work, but also an enthusiastic approach to our many other merchants we work on assisting. “I love my job. I have always loved working here. My kids love Riverside. They have even told me that when they grow up, they want to work here!” He also credits loving his job to all of the worthwhile knowledge he has accumulated over the years. “My whole life has changed since I began working here. I have been able to learn so many new things. I have met so many amazing new faces along this career journey.”

Fun and little known facts about Nick - Brandon’s dad, Bob, was Nick’s first ever hockey coach. Jason’s dad even coached him as a young teenager. Another fun fact - Nick’s mom has an African Desert Tortoise named Sam, weighing in at a whopping 65 pounds!

Nick hopes his future here at Riverside brings a dream vacation. The only thing standing in his way is time. With the continued and impeccable growth of Riverside Payments, he plans to keep growing right along with us and ensuring that we stay the World’s Best Merchant Service Provider. We here at Riverside Payments, would like to give an outstanding thank you to Nick Clay, for the continued hard work, positive attitude, and the abilities he brings to this company day in and day out. Happy 5 year work anniversary, Nick! We appreciate and applaud you, good sir!

Written by Helen Simpson Orcutt