MARCH MADNESS & THE FINAL FOUR

If you’re familiar with sports, then there’s no doubt you’ve heard about March Madness. Here at Riverside Payments we have our own version of that. Each week our incredibly determined and motivated account executives paired off and faced one another; whoever secured the most sales advanced to the next round of a very exciting competition. It started with 64 and now we are down to the Final Four!  We are proud to announce April Everhart, Curtis Swires, Rachel Kirk and Shelly Stoddard are our Final Four All-Stars.

When asked about how it feels to be in the Final Four, April said she knew it was going to happen. “Last year I was working part-time and made it as the runner-up. I am excited and I better win it! There’s no other option.” When asked about her goals and why’s, April said providing for her daughter, Haylee, is her biggest reason. Being able to support her parents, live carefree and stress-free, while being able to travel are also pretty high on her list of goals. “I want my daughter to be proud of me and to work as hard as I do when she grows up.”

When asked about how he feels about being in the Final Four, Curtis states, “Being in the Top 4 is a confirmation of my drive and hustle. This is a group of the best the company has to offer and it is an honor.” For his goals and his reasons for pushing, Curtis credits wanting to get business owners out of their current situations and into better ones. His biggest why is his beautiful wife. He wants to be able to give her financial freedom when he is no longer around. Also on his list of goals is being able to sign Waffle House and the University of Alabama; home to the 2017 national football champions, Crimson Tide.

Next up, we have newcomer Rachel, who has risen the ranks gracefully but with absolute power behind her perseverance. There’s no denying March Madness is her focus, and a laser focus at that. “I’m stoked to be in the Final Four! We have a ton of hardworking reps, and I’m running amongst some of the greats!” Her reasons for pushing are her amazing children. “I want to give them a life full of experiences they will cherish. I want to spoil my parents because they have done for me my whole life, and I want to help local businesses save money while growing our economy.”

And last but certainly not least, we have Shelly. “Being in the Final Four makes me feel proud to be one step closer to The National Championship. I am grateful for the opportunity!” Shelly accredits financial freedom and her family to her why’s and motivation. “I’ve always had a strong desire to be successful and to be in a position to make a difference. Riverside has been such a blessing for my family. I would like to share this opportunity with as many people as possible!”

Written by Helen Simpson

RIVERSIDE WEBSITE LAUNCH!

Jason Reese (CFO) and Brandon Skinner (CEO)

Jason Reese (CFO) and Brandon Skinner (CEO)

In the last month, Riverside Payments unveiled its new website. With an incredibly hard-working and supportive team at bay, we have revamped our look to bring you even more ease in the way you communicate with us, the way we communicate with you, and all of the in-betweens along the way.

In an industry that seems so far disconnected from business owners, we felt it vitally important to show off our staff and the fact that we also started from very humble beginnings. We are a family business, just like the majority of incredible businesses here in the United States. We most certainly understand the labor, grind, pains and struggles that business owners go through. We wanted to build a website that would not only connect with our clients on a human level, but also make it fun in the process. Processing is a product most merchants need to have. It is our belief that it should also be a fun, exciting, and connecting experience as well.

Some of our innovative, fun and modern design works that we now offer are Website Design, SEO, Social Media Management & Branding with our new partner company, Flyright Creative! Just to name a few of the awesome features of our new website: you’ll be able to meet the team, see what we’ve been up to with our blog, check out our state-of-the-art services, programs and technology, view your account online, and see a list of careers with us.

Our company values its presence and the way the rest of the world views us. We are sure you’ll love our new look, too. If you haven’t already, come check us out and tell us what you think!

By Helen Simpson Orcutt

We've Moved! The Journey To Our New Office!

Riverside's New Vancouver Office

Riverside's New Vancouver Office

Last week Riverside Payments made a ‘money move’ and expanded their business to a new location, in the heart of Vancouver, Washington! Our new location is 12500 SE 2nd Circle #240, Vancouver, WA 98684.

The founder of the company, Brandon Skinner, made the decision after some serious and intense market-research on successful businesses. Skinner is constantly looking for ways to keep pushing Riverside’s growth, profit, and progress to the next level. What he found was that centralizing the office to one combined space would allow for increased productivity in the workflow of our company. It has also allowed us to utilize every inch of space available. By eradicating wasted space, we are improving not only our profit, but our team dynamics and communication as well. With this layout revision, our design and workflow have already improved the user experience for our amazing clients. This has also established the foundation for additional offices to be opened later this year. This is so we can keep expanding across the country.

We will we be expanding our sales force, our marketing, customer service and tech support in the near future. Our goal is to always be able to provide the best POS Systems, client support, and much more at the best price without sacrificing any important qualities you depend on as a business owner. We understand a big part of this is crucial in being hands on and being able to provide support locally in all time zones. If you haven’t already noticed the address change on our website and in emails, make sure to mark it down so you won’t forget! Here at Riverside with a new year, new website, and new address under our belt, our sights are set to a beautiful and captivating year of prosperity.

Cheers!

By Helen Simpson Orcutt

RIVERSIDE PAYMENTS ANNUAL HOLIDAY PARTY - 12/28/2017

Image.jpeg

During the Annual Riverside Holiday Party, Brandon Skinner remembered the beginning days,“3 and a half years ago, Jason, Nick, and I, started out of my Grandma’s house. We recruited my little brother, Shane, and started hiring people from Chipotle. We would literally have them go door to door all day, canvassing and running in there to do the quotes. Our first office was a run down house with red shag carpet.”

Flash forward to this evening and you couldn’t tell how hard they struggled in the beginning. Everyone took part in another year of accomplishments at Warehouse 23, in Vancouver, WA. Gathered in a group they were all seen laughing, hugging, and celebrating. Brandon made his way around to everyone making sure they had ordered their drinks and were having a good time. “Bringing everyone to celebrate how far as a group we have come, is important to me. Especially since this isn’t where we are going to end,” he stated.

You could feel the insane amount of pride in every single staff member as they rejoiced in the success of the company and its leader. “If you’re not motivated or intimidated by us and where we are, you probably should be,” said Falon Ward.

National Sales Managers, Territory Managers, Client Success, Tech and Marketers joined in the celebration of the past, the present, and the future. After a delicious dinner of house-smoked brisket, cranberries, sweet potatoes, and ham, year awards were presented to the following: Employees of the Year were awarded to Allan Kor and Tiffany Vandehey, Client Success Superstar of the Year was awarded to Destinee Ryder, National Sales Manager of the Year was awarded to Dan Riddle, Recruiter of the Year was awarded to Brad Strode, and Representative of the Year was awarded to April Everhart.

During his speech, Skinner summed up the past 3 years, “2015-2016 was rapid and full of non-stop insane growth! We decided we were going to make it big and nothing would stop us. 2017 was a year of laying our foundation to propel ourselves to the next level. 2018, we are excited to announce several new business opportunities! We were also just named Top 20 Most Promising Card Brands for 2018 and beyond! This is a huge milestone and accomplishment for us!”

Something tells me Brandon has it right when he said, “the future holds pretty exciting things…we’re going to keep rising up and doing better.”

By Helen Simpson Orcutt 

JEREMY SHROYER NAMED SGK AMBASSADOR

jeremy_pink.jpg

Riverside Payments congratulates Jeremy Shroyer, VP of Sales, on his recent appointment to the Board of Ambassadors for Susan G. Komen of Oregon and Southwest Washington.

Jeremy has been extremely active with SGK events from Lunch for the Cure, to Race for the Cure, and last weekend’s Kick for the Cure, organizing details, working the events, and coordinating Riverside volunteers, yet he wants to make an even bigger impact by helping develop outreach campaigns and new fundraising events that will help spread awareness to the younger generation.

“We’re targeting ages 20 to 45 to spread awareness about getting screenings done as early as age 30, because early detection is key. It’s been inspiring to see everyone come out for these events to support the cause, especially the survivors who overcame physical and emotional turmoil. It’s our goal to see more and more people of all ages getting involved.”

Since partnering on Susan G. Komen events, Riverside has been instrumental in helping increase the number of donations streaming in, which go towards research, testing, and financial assistance during treatment.

“So many people have been affected by breast cancer, be it personally, or through a loved one. By spreading awareness to younger generations, we are conditioning them early to take preventative actions when appropriate in an effort to save more lives, as well as providing them with a worthy cause they can be proud to support.”

Just as Jeremy has played a huge role in shaping Riverside into the award winning company it is today, we have no doubt he will be an extreme asset in his position as one of the Ambassadors of Susan G. Komen.

“I’m honored for the opportunity to help spread awareness, and raise money for research so that we may one day stop the loss of life due to breast cancer.”  

SUSAN G. KOMEN'S RACE FOR THE CURE 2017

A_RACE_B_TEAM.jpg

It took all kinds at last weekend's Race for the Cure, from puppies parading in pink, to adults, babies, and even a few cows, all to raise donations for Susan G. Komen in an effort to spread awareness, fund more research, and provide more mammograms and financial assistance during treatment.  

Many thanks to our Riverside crew for coming together on their days off to support the cause by accepting credit card transactions and donations during registration both Saturday and Sunday. We're told, it was the smoothest registration they'd ever had, and we owe it all to our amazing management, operations, technical staff, and the awesome dedication and teamwork by everyone who volunteered.

In addition to processing transactions, Riverside and Johnny Driver, from Red Forest Films, ran the photo booth that captured so many great pictures, some of which you can view below and check out more on our Riverside Payments Facebook page. 

 

FRIENDS OF THE WINTERHAWKS GOLF TOURNAMENT

On July 24th, 2017, Riverside Payments sponsored “Friends of the Winterhawks Golf Tournament” at The Reserve Vineyards & Golf Club to benefit OSHU’s Knight Cancer Institute and prostate cancer research.

It was a beautiful day on the course for a full day of golf. Many prize donations were procured for an auction that followed the tournament, including Riverside’s donation of a driver, and autographed jerseys from the team. A sit-down dinner capped off the successful fundraiser. 

Riverside CEO/Co-founder comments, “At Riverside, we have made it our mission to support both women’s and men’s health issues, so to be able to sponsor an event that benefits prostate cancer research means a lot to us. Anytime you can raise awareness and give back to the community, while tying it all into a fun event is worth the commitment to the cause.” ~Brandon Skinner

Many of Riverside’s employees and managers are hockey players themselves, including former professional hockey player, Riverside CFO/Co-founder, Jason Reese, who adds, “It was an honor to finally partner up with the Winterhawks after being a huge fan of theirs growing up. We’re honored to have done our part to help with this worthy cause.”

Riverside looks forward to sponsoring many more events in the coming years.

STAR-POWER PROFILE: AMII GRACE

20305.jpg

June 12, 2017 

If you’ve ever called into Riverside Customer Service, you probably recognize the name and voice of Amii Grace, our dedicated Customer Service Manager.

Over the 2 ½ years Amii has been with Riverside, she has been instrumental in growing and training our team, establishing protocols, and streamlining processes implemented daily. On any given day, Amii might be helping account executives with client solutions, analyzing rates for our customers, organizing and supervising the customer service team, implementing quality assurance, and troubleshooting escalated calls to successful outcomes.

Before Riverside, Amii worked in the retail industry, managing several stores and enjoying face-to-face interactions with customers and staff, but family health challenges left her wanting a job that afforded stability, yet enough flexibility to allow her time off when needed.  That’s when a couple of friends introduced her to Riverside. Amii immediately demonstrated a strong work ethic and leadership qualities that quickly moved her up the ranks into a management position, where she has proven invaluable. On those occasions when Amii needs time off, she knows she always has a family in which to return home.

Amii says transitioning from retail customer service to an office environment was a smooth move, but a very different experience. “Although I’ve always been an extremely organized person, Riverside has definitely shown me how to prioritize along with organizing to make sure each customer is well taken care of.”

When not at work Amii enjoys spending time with her son, Abel-age 3, having fun with arts and crafts and other activities. Amii also enjoys playing soccer, hiking, and dabbles with painting and photography.  

Amii Grace plays a huge role in the success of our company, and we’re extremely happy she’s a part of the Riverside family.

RIVERSIDE COUNTS DOWN TO #2 WIN AT 100 FASTEST GROWING

IT'S A JUNGLE OUT THERE!!!

In a jungle themed ceremony last Thursday, Riverside Payments swung vine to vine all the way to a second place win.

Portland Business Journal's 100 Fastest Growing  Businesses is a highly esteemed and sought after award where businesses from Oregon and Southwest Washington are recognized for their 2-year growth percentage and honored at the sold out event. 

From the moment one entered the scene at the Portland Convention Center, the jungle theme called out with slithering snakes and slimy gators lurking among the trees. 

Greeters welcomed us to the jungle with name tags and native necklaces, and upon entry guests were encouraged to...

But you know what they say, No Risk, No Reward, and the rewards were bountiful. A mix of tropical drinks aligned the open bar, otherwise known as the watering station, while petite hors d' oeuvres of caprese and beet salads were elegantly displayed on glass shelves, with chafers of spinach dip, meatballs, and chicken skewers on the buffet, and house chefs on site preparing fajita style tacos.

A DJ kept the spirit of the jungle alive with upbeat tunes during cocktail hour, followed by Native dancers taking the stage to commence the ceremony that would countdown the 100 fastest growing businesses in the region.

"Knowing our growth percentage, we were confident we would be way up there on the list, but no one knew their position in the rankings until they called your name, which made it even more exciting." ~Jason Reese, CFO and Co-Founder

 

A margin of mere 50% separated 1st & 2nd place with Riverside's 2-year growth at 1469.9%, and Cart Logic edging out the competition at 1519.9%. 

"Naturally we were hoping for 1st place. It's part of our culture to set the bar high, which brought us here tonight. Then when 3rd place was called and it wasn't Riverside, we were super excited to see who would be called next and determine our fate. I'm not going to lie...there was a moment of disappointment when you get that close, but we are extremely grateful and proud of our accomplishment." ~Brandon Skinner, CEO and Co-Founder

It's been a whirlwind year for Riverside, receiving many top awards including First Place in Vancouver Business Journal's Fastest Growing for our category, and our own Jason Reese taking Portland Business Journal's CFO of the Year for small private company, and Brandon Skinner earning a seat on the board of Susan G. Komen.

"We have a lot to be thankful for and this award is no exception. We're thrilled for the future of Riverside where we have carved out a path to continue our amazing growth pattern in the coming years." ~Skinner

Attending the event was Brandon Skinner-CEO and fiance Lana Stone, Jason Reese-CFO, Jeremy Shroyer-VP of Sales, Jared Crouch-VP of Operations, Amie Sanders and Adam Harden-National Sales Managers, Cyndee Mady-National PR Sales Director, and Andrew Asato-CEO of Susan G. Komen